Privacy Policy

1. Data Controller The company responsible for processing personal data collected through this website is Sports World Solutions by Sol Experiences FZE, based in Ajman Free Zone, United Arab Emirates.

For any questions related to the processing of your personal data, you can contact us at: info@sws.travel

2. Personal Data We Collect Depending on the interaction you have with our services, we may collect the following data:

• Full name
• Email address
• Phone number
• Passport copy (for bookings that require it)
• Billing and payment information
• Travel preferences and booking history
• Browsing data (via cookies, see our Cookies Policy)

3. Purpose of Processing Personal data is processed for the following purposes:

• Managing and confirming bookings for sporting events and associated services
• Communicating with the client about their booking, changes or incidents
• Issuing invoices and processing payments
• Complying with legal and immigration requirements linked to the contracted service
• Sending commercial communications, where the client has given their consent
• Improving our services and the user experience on our website

4. Legal Basis The processing of your data is based on:

• The performance of the contract entered into when booking our services
• Compliance with legal obligations applicable to the company
• Your consent, in the case of commercial communications
• Our legitimate interest in improving our services and preventing fraud

5. Data Retention Personal data will be kept for as long as necessary to fulfill the purposes for which it was collected, and subsequently for the period required to comply with applicable legal obligations.

6. User Rights Depending on applicable law, you have the right to:

• Access your personal data
• Request the rectification of inaccurate data
• Request the deletion of your data
• Object to or restrict the processing of your data
• Request the portability of your data

To exercise these rights, please send a written request to info@sws.travel.

Sports World Solutions complies with applicable data protection regulations, including the European Union's General Data Protection Regulation (GDPR) as it applies to clients residing in that region.

7. Data Security We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or misuse.

Personal data will not be shared with third parties except when strictly necessary for the provision of the service (for example, ticket suppliers, hotels, transport companies or event organizers), and always under confidentiality agreements.

8. Changes to this Policy Sports World Solutions reserves the right to modify this Privacy Policy at any time. Changes will be published on this page, indicating the date of the last update.